Frequently Asked Questions

Is there a minimum order value?

Yes there is. We require a minimum order of at least one 20 foot container worth of products. The minimum order quantity specific can be found in all products under the Descriptions Tab.

Where are we based?

Totally Board is registered as a company in Singapore but our manufacturing and export base is in the United Kingdom.

Can we help you Market the Products when you’ve bought them?

Yes, of course. We offer a number of Marketing Services that are all tailored to your specific needs as a Retailer or Distributor. We have a number of tried and tested marketing strategies that we use to market the UK Retailer base ourselves. Please see our Marketing Services page for more info.

Is there an RRP with the products?

Not strictly, no. You are free to mark up on our Trade Prices as you see fit – you know the retail levels in your target market better than we do.

How long will delivery take?

As a rule we are able to honour orders within 8 weeks after you place your order. Obviously, we do ask you to bear in mind that international shipments are not always an exact science but we assure you that we will keep you informed every step of the way.

Can I distribute throughout the world?

Unfortunately not, that’s our job! We ask that you keep your retail/distribution channels within the country you are based and operate from.

What are the Payment Terms

We ask for a 30% deposit upfront when you pace your order and then the final balance is payable in full on receipt of the shipping documents by you.

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